I don't see "Audio" as a creative content option in AppNexus

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This article is for: DSP buyers.
Using: a2x and AppNexus.
Problem: "Audio" does not appear as a "Media type" creative content option.


Note: AppNexus is your first and primary source of support for any AppNexus related issues. However, the Triton Digital Knowledge Base contains a few items that might help you with some basic problems if you are an a2x/AppNexus user. But AppNexus documentation and support always take precedence over any AppNexus articles found in the Triton Digital Knowledge Base.


If "Audio" does not appear as a "Media Type" option on the Creative Content tab of the Edit Creative page in AppNexus, you need to contact AppNexus Technical Support and request that they activate audio for you.