Knowledge Base

(83 articles)

Get HLS links to work in iTunes

This article is for: anyone using iTunes to listen to an HLS stream. Using: iTunes (Mac or Windows). Problem: HTTP streaming links fail when trying to listen to them in iTunes. Apple iTunes can stream HLS (HTTP Live Streaming) links that are copied directly into iTunes, but you must use...

Using the Triton Digital Long History Service

This article is for: broadcaster technical staff. Using: Triton Digital Streaming Services. Task: Use the Long History service to get track cuepoints history for up to 31 days. The Triton Digital Long History service provides the track cuepoints history for up to the previous 31 days, for streaming mounts where...

Using the Triton Digital 24-Hour History Service

This article is for: broadcaster technical staff. Using: Triton Digital Streaming Services. Task: Use the 24-hour History service to get track cuepoints history for the previous 24 hours. Track history for the past 24 hours is always available and requires no specific activation by Triton Digital. Use the following base...

a2x Audio and Banner Specifications

This article is for: Demand Side Platform operators. Using: a2x. Objective: Understand a2x's audio and banner specifications. Please observe the following specifications and limits when setting up your a2x campaigns: Audio Specifications MP3, WAV, WMA, or OGG format 15, 30 or 60 second length At least 128 kbps bit rate...

Third-party Tracker Macros for Use with Tap

This article is for: publishers, advertising administrators. Using: Tap. Objective: Understand which third-party tracker macros can be used. The table below describes the tracking macros that are supported in Tap for use with DAAST/VAST. Macros are case sensitive! They can be used in any of the following formats: {MACRONAME} [MACRONAME]...

Who troubleshoots Telos Z/IPStream; Triton Digital or Telos?

This article is for: streaming publisher technicians. Using: Telos Alliance Z/IPStream. Problem: Determine if a Telos Alliance Z/IPStream problem is a Telos Alliance Support issue or a Triton Digital Support issue. The table below describes some potential technical issues with Telos Alliance Z/IPStream appliances when streaming with Triton Digital, and...

How to enable push notifications in your apps, via Firebase

This article is for: clients using Triton Digital-built mobile apps. Using: Triton Digital streaming services and player APIs. Task: Enable push notifications using Google Firebase. First thing: you need both a Google account and a Firebase account in order to enable push notifications on your iOS and Android apps, using...

HTTPS required for iOS apps

This article is for: iOS app developers and programming directors. Using: iOS mobile apps for streaming/podcasting. Objective: Understand the HTTPS requirement for streams, newsfeeds, and podcasts going to iOS mobile apps. Due to new requirements from Apple, HTTPS is now required for streams, newsfeeds, and podcasts that are delivered by...

Flash deprecation and possible issues

For a while now, browsers have announced that they would let go their Flash plugin integration and compatibility in favor of HTML5 technology. HTML5 is now available in the main browsers since a few versions, but within those, Flash was still working. More recently, this June 2017, Browsers have begun...

Where is the Omny Studio documentation?

This article is for: programming directors, advertising admins, and podcast producers. Using: Tap Podcast and Omny Studio Question: Where is the Omny Studio documentation? Triton Digital partners with Omny Studio to deliver a plug-and-play audio management solution for creating, monetizing, and analyzing podcast content. For Omny Studio documentation, refer to...